These applications have been known to interfere with software installation and registration. Temporarily turn off ALL anti-virus programs, as well as disabling any Registry Blockers, Spy Ware, Firewalls, etc.Safely disconnect any external USB or Firewire devices like hard-drives or dongles.For more information about backing up presets: Backup and Restore Audio Presets | Backup and Restore Video Presets All audio and video effects chains and presets will be erased, so if you need to make a back up of your presets please download our Preset Manager program.A clean uninstall is more indepth then a regular uninstall and will clear out any data of this application that may have been accidentally installed incorrectly through the application.īefore doing a Clean Reinstall, it is important to do the following: If you have not already, try using the registration repair tool for the program: If this does not yield any results please follow the instructions for a clean uninstall and reinstallation of the application below. We are still looking into the matter why this could not be registering properly on your system although all the information is being entered correctly. It isn’t lost on me that this requires digging into things that 99% of Windows users are not comfortable with. I don’t know what the minimum fix is, but following the instructions from Sony Tech Support below get you past this problem. The symptom is that Sound Forge works fine, for a while, and then forgets that it is authorized, and refuses to re-authorize, either on-line or off-line.
I ran into this on two different machines. With the advent of Windows 8, Sound Forge users may run into a registration brain fart that can’t be fixed simply.
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